Privacy Policy — 7pp77

7pp77 collects personal data through several channels: directly from you when you register an account or contact support; automatically as you use the platform; and, in limited circumstances, from third-party service providers involved in payment processing or identity verification. The following categories of data may be collected:

7pp77 does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal information, that account will be closed immediately and all associated data will be deleted or anonymised in accordance with our data retention procedures. If you believe a minor has registered on the platform, please contact us immediately at [email protected].

7pp77 processes your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we process personal data are as follows:

• Account management: To create, maintain, and administer your 7pp77 Player account, including processing login authentication, storing your preferences, and managing account security settings.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to reconcile transaction records; and to detect and prevent fraudulent payment activity.
• Identity verification (KYC): To confirm that you are who you claim to be, that you are at least 18 years of age, and that your payment method belongs to you — all in line with responsible gaming and anti-money-laundering obligations.
• Legal and regulatory compliance: To meet our obligations under applicable anti-money-laundering (AML) legislation, responsible gaming requirements, and any lawful request from a competent authority.
• Customer support: To respond to your queries, investigate disputes, and resolve complaints in a timely and accurate manner.
• Platform improvement: To analyse aggregated, anonymised usage data for the purpose of improving game selection, interface usability, and customer experience. Individual Player data is never sold or shared with game analytics providers in identifiable form.
• Responsible gaming monitoring: To identify patterns of play that may indicate problem gambling behaviour, and to intervene proactively with tools such as deposit limits, session alerts, and self-exclusion options.
• Promotional communications: With your explicit consent, to send you information about bonuses, seasonal promotions (such as BPL cricket season offers, Eid specials, or Pohela Boishakh promotions), and relevant platform updates. You may withdraw this consent at any time by contacting support.

7pp77 does not engage in automated decision-making or profiling that produces legal or similarly significant effects on individual Players without human review. Where automated screening tools are used for fraud or AML detection, any resulting account restriction is subject to manual review upon Player request.

7pp77 does not sell, rent, or barter your personal data to any third party. We share data only in the limited circumstances set out below, and only to the minimum extent necessary for the specified purpose.

The 7pp77 website uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies do not contain executable code and cannot access other data on your device.

7pp77 uses the following categories of cookies:

You can manage cookie preferences through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Please note that disabling strictly necessary or security cookies will impair the functionality of the 7pp77 platform and may prevent you from logging in or completing financial transactions. 7pp77 does not use third-party advertising cookies or behavioural retargeting pixels.

Protecting your personal data is a core operational priority for 7pp77. We implement a layered security architecture that combines technical, organisational, and procedural controls to safeguard your information against unauthorised access, alteration, disclosure, or destruction.

Despite our best efforts, no online platform can guarantee absolute security. 7pp77 strongly recommends that Players take their own precautions, including using a strong and unique password for their 7pp77 account, not sharing login credentials with any third party, and logging out of their account after each session — particularly when using a shared or public device.

In the event of a confirmed personal data breach that is likely to result in a risk to your rights and freedoms, 7pp77 will notify affected Players without undue delay and within 72 hours of becoming aware of the incident. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures taken or proposed to address the incident.

7pp77 retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal obligations. The following retention periods apply as a general guide:

• Account data (identity, contact, login records): Retained for the duration of your account's active status, plus five (5) years from the date of account closure, in accordance with standard AML record-keeping requirements.
• KYC documents (NID scans, passport copies, utility bills): Retained for five (5) years from the date of verification, or five (5) years from account closure, whichever is later.
• Financial transaction records: Retained for seven (7) years from the date of each transaction, consistent with financial record-keeping best practice and anti-money-laundering obligations.
• Gaming activity logs: Retained for three (3) years from the date of each session, used for dispute resolution and responsible gaming monitoring purposes.
• Customer support communications: Retained for three (3) years from the date of the final correspondence, to support follow-up investigations and quality assurance.
• Marketing consent records: Retained for the duration of your account and for two (2) years after consent is withdrawn, as evidence of the consent decision.

When personal data is no longer required for any of the above purposes and its retention period has expired, 7pp77 will securely delete or anonymise the data so that it can no longer be linked back to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical analysis without constituting personal data.

As a Player on the 7pp77 platform, you hold a number of rights in respect of your personal data. 7pp77 is committed to honouring these rights promptly and without charge. To exercise any of the rights listed below, please contact us at [email protected] with the subject line "Data Rights Request" and your registered account email address. We will respond within thirty (30) calendar days.

If you have any questions about this Privacy Policy, wish to exercise one of the data rights described in Section 7, or have a concern about the way your personal data has been handled, please reach out to the 7pp77 support team using the details below. All privacy-related enquiries are treated as confidential and handled by personnel with specific data protection responsibilities.

When submitting a privacy enquiry, please include your registered email address and a clear description of your request or concern. This helps us locate your account and respond efficiently within the 30-day response window.